eBay is rolling out some
exciting changes for sellers, the first of which will be released in June
2009. Changes for some eBay sites may be different, so please check the links below for your eBay selling site.
Some of the changes include a Fixed Price listing that will allow
sellers to consolidate variations of a product in one low-cost listing.
For example, a sweater listing will be able to include all colors and sizes in
one listing, giving the buyer the ability to choose. eBay is releasing a
new Item page, Smart FAQ (Frequently Asked Questions) which will answer the top
20 buyer questions before they buyer used the “Ask A Question”
field.
Starting in mid-June, when
sellers upload tracking information, your buyers will be able to access that
information in their “My eBay” and if you use eBay to pay and print
your labels, the tracking information will be uploaded for you.
eBay will eventually be
making the move to printing shipping labels right from eBay, rather than PayPal
for more convenience!
There’s a lot of
details, so check out this link for further explanation:
eBay US Details: http://pages.ebay.com/sell/April2009Update/Details/index.html
eBay UK Details: http://www2.ebay.com/aw/uk/200904.shtml#2009-04-09163005
eBay AU Details: http://www2.ebay.com/aw/au/200904160946442.html
eBay CA Details: http://www2.ebay.com/aw/ca/200904.shtml#2009-04-14121350
Here is the original
announcement:
On behalf of eBay, let me
open with two words: Thank you. We appreciate your business and the opportunity
to strengthen our partnership with you. Together we can do what’s
necessary to bring buyers to eBay and keep them coming back.
We also recognize the impact
that major changes to eBay can have on your business. For that reason, we are
grouping those changes into two or three major releases per year, with at least
60 days advance notice.
In 2009, there will be 2
significant releases. This post announces the first release, coming the week of
June 15. The second release will be announced this summer and will go
live in the early fall.
Here’s an overview of
the changes launching the week of June 15. This release focuses on driving
more sales and improving seller efficiency. Note there are no fee changes in
this release.
The spring release is
set up to deliver three things for our sellers:
- Easier,
more visual shopping, plus buyer incentives to drive more sales
- New
item page rolling out. New photo zoom coming later this year. Get your
listings ready now.
- New
eBay product pages surfacing to more buyers. To make sure your items show
up on these pages, use product details (formerly called pre-filled item
information).
- New
way to list in Fixed Price lets you offer all variations of one
product—e.g. color and size—in a single low-cost listing.
- Buyer
incentives and loyalty programs expanded to drive more traffic.
- Key
information to set buyer expectations and help reduce your costs
- New
Smart FAQ answers buyers’ top 20 questions before they contact you.
- Package
tracking information available in My eBay—print labels on eBay and
tracking shows up automatically, or you can upload the information.
- Return
policy and handling time required for new listings and re-listings
beginning June 15. Deadline for updating your Good ‘Til Cancelled
listings extended to mid-September.
- Use
Item Specifics. Now in some categories, you can customize when the
available choices don’t apply to your item.
- Category
and Item Specifics changes now consolidated with the rest of
updates—find out if your listings are impacted.
- Other
updates to make selling on eBay more efficient
- New,
more efficient process for handling disputes.
- Selling
Manager FREE for all sellers—with powerful new Selling Manager and
Selling Manager Pro applications.
- Easier,
faster way to pay shipping, print labels, and update buyers—right
from eBay.
- Bulk
editing tools available now.
Get more
details on all these updates.
You’re also invited to:
- Take
part in one of several upcoming
webinars on April 16 and April 21.
- Join
myself and other leaders from eBay and PayPal in a Town Hall meeting on April 16.
- Talk
with members of my staff during the next two days on a special
discussion board we’ve set up for this purpose.
Again, thank you for
partnering to make eBay a successful marketplace. We believe these changes will
improve your sales and the efficiency of selling on eBay.
Sincerely,
Stephanie Tilenius
Senior Vice President & General Manager, eBay North America


