Learn how to decrease repetitive questions from your buyers by utilizing eBay's new Advanced FAQ Seller Tool. Here are the details:

Topic: Member Workshop: Reduce Buyer Email with New Advanced FAQ Seller Tool

Host: hostedsupport
Date: Tuesday 12/11
Time: 1:00 p.m. to 2:00 p.m. Pacific time
Location: Workshop Discussion Board

Description: In this workshop, Steve Yeich, CEO of Certified Solution Provider HostedSupport will discuss how Sellers can dramatically reduce their buyer email by using the new Advanced FAQ seller tool. Based on a survey of eBay sellers, HostedSupport learned that their average eBay seller reduces their manual email workload by over 80% by using HostedSupport's ezSupport for eBay product and its Advanced FAQ feature by allowing you to add a searchable knowledgebase of your most frequently asked questions to all your auction listings, so buyers can find answers on their own.

Cheers,

Deirdre
eBay Community Development